Term and Conditions

Last Updated: [Date]

Welcome to Wetsuit Sale Store! We’re passionate about providing high-quality water sports gear to help you make the most of your aquatic adventures. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, with some exceptions in certain Asian countries and remote areas. By using our site, you confirm you’re at least 18 years old or have parental consent.

1.2 Intellectual Property

All content on this website, including text, graphics, logos, and product designs, is the property of Wetsuit Sale Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However, slight variations in color or design may occur. Our water sports gear includes:

• Children’s and kids’ wetsuits, sun suits, and rash guards
• Men’s wetsuits (full, shorty, summer, and winter varieties)
• Specialized gear like neoprene hoodies, thermal rash guards, and quick-dry clothing
• Wetsuit accessories and changing robes

2.2 Sizing

We provide detailed sizing charts for all products. It’s your responsibility to select the correct size. Our customer service team is available to assist with sizing questions before purchase.

3. Ordering and Payment

3.1 Order Process

When you place an order, you’re making an offer to purchase which we may accept or decline. We’ll send an order confirmation email upon receipt, but this doesn’t constitute acceptance.

3.2 Pricing

All prices are in USD and subject to change without notice. We verify prices as part of our order processing—if an error occurs, we’ll contact you before processing.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at time of order. You represent that you’re authorized to use your chosen payment method.

4. Shipping and Delivery

4.1 Processing Time

We process orders within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once shipped.

4.2 Shipping Options

We offer:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
• Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after dispatch

4.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote areas. Contact us if unsure about delivery to your location.

4.4 Customs and Import Duties

International customers may be subject to additional fees. These are your responsibility and not included in our prices or shipping costs.

5. Returns and Exchanges

5.1 Our Water Enthusiast Promise

We want you to be completely satisfied with your gear. If not, you may return eligible items within 15 days of delivery.

5.2 Eligibility

To qualify for return/exchange:

• Items must be unused, unwashed, with all tags attached
• Original packaging must be included
• Request must be initiated within 15 days of delivery

5.3 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Neoprene Hoodies & Sweats
• Thermal Rash Guards
• Any item showing signs of wear or water use

5.4 Return Process

Contact us at [email protected] with your order number and reason for return. We’ll provide a Return Merchandise Authorization (RMA) number and instructions.

5.5 Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable service.

5.6 Refunds

Refunds are processed within 5-7 business days after we receive your return. Original shipping fees are non-refundable.

6. User Responsibilities

6.1 Account Security

If you create an account, you’re responsible for maintaining confidentiality of your login information.

6.2 Prohibited Conduct

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Provide false or misleading information
• Interfere with other users’ enjoyment of the site

7. Limitation of Liability

Wetsuit Sale Store shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access. Our total liability for any claim related to these terms or your orders shall not exceed the purchase price of the products in question.

Our products are designed for water sports use, but proper safety precautions should always be taken. Users assume all risks associated with water activities.

8. Governing Law

These Terms shall be governed by the laws of California, USA. Any disputes shall be resolved in the courts of Santa Clara County.

9. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date.

10. Contact Us

For questions about these Terms or any other concerns:

Email: [email protected]
Mail: Wetsuit Sale Store, 2821 Driftwood Road, Los Gatos, US 95032